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acer aspire 5310 needs all its software

  denis93 00:21 22 May 2013

right the above 2nd laptop came with vista ultamite in it,and it is a vista basic laptop,so who ever put that into it has wiped the erecovery partition,how can i get it back to the acer aspire 5310 vista basic,i know there are drivers on the acer website,but i dont know were to begin.

  Taff™ 07:31 22 May 2013

Go to the Acer drivers and downloads area under support. Select your product from the list Download each driver and make a note of each file name. Start installing them in the following order:

Chipset, LAN driver - now you should be able to connect to the internet using an RJ45 cable to your router. Use Windows update to download all Microsoft updates and pay particular attention to the "Optional" ones related to the hardware. Install the ones offered. When you've finished installing them all and rebooting and rechecking you need to check in device manager for any exclamation marks against drivers.

Go back to your original downloads list and check for the missing one's. You will need to determine for example whether you have an Atheros, Broadcom or Intel wireless adapter. If you have a problem post back and we'll talk you through installing Belarc Advisor. Similarly Camera driverws and VGA driver but these may be installed automatically via Windows update anyway.

  denis93 10:30 22 May 2013

that sounds complicated,all i want is to download the recovery disk and install it in one go

  Ian in Northampton 11:35 22 May 2013

I've never heard of anyone being able to download an Acer recovery disk - I don't think it's possible/available. Normally, with Acers, you're asked to make the recovery disk yourself when you first use the machine, so that you can get the system going again if the recovery partition breaks. No disk are provided with the machine. I think you have two options: 1. Do as Taff suggests 2. Contact Acer support - and good luck with that...

Do you know for sure, by the way, that the recovery partition no longer exists? Theoretically, it'd be possible to overwrite the main partition with a new operating system but still preserve the recovery partition. Although getting to it might be problematic. Have youb tried pressing F10 (or Alt/F10) on restart? IIRC, that's what invokes Acer Recovery Management (if it's still there).

  denis93 12:20 22 May 2013

when i do the alt and f10 this is what i see

edit windows boot options for:microsoft windows vista path: \windows\system32\winload.exe

partition: 2

hard disk; 9f374551

[ \noexecute=optout

  Ian in Northampton 14:20 22 May 2013

Can you browse to the files on the other partition? Is there anything there?

  denis93 15:17 22 May 2013

i went into computer,i dont see a partition there

  Ian in Northampton 16:59 22 May 2013

Sounds like your recovery partition no longer exists, then. It was worth a try. Back to Taff's suggestion - or to calling Acer support and spending a shedload of money...

  denis93 17:11 22 May 2013

i phoned them,they want £51.30 for recovery disk ouch.

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