accessing online banks and credit cards using aol

  colcol 13:11 01 Jan 2003
  colcol 13:11 01 Jan 2003

I use aol7 and windows xp home. until approx 3 weeks ago I had no problem accessing the online facilities of amex, egg credit card and IF (bank). I suspect all these finance services involve an encrypted log-in.

in the last 2 - 3 weeks I have not been able to log into these services using aol and xp. however, I can log on to them if I go through another isp (eg virgin net). I pay aol a monthly subscription which includes telephone calls so using another isp involves extra cost and inconvenience.

I have talked to aol support 4 times about this problem and been given completely different advice each time I contact them. their latest statement is that this is not a problem for aol but is between internet explorer 6 and xp.

sometimes there suggested changes from aol support allow me to access my online bank once but then I am again locked outagain.

anyone any experience of this?

  pj123 13:15 01 Jan 2003

I also use AOL7 but with win98se. I have never had a problem logging in to my internet bank account.

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