Used a2 now for about 3 yrs. Just hit my first snag. Tried my regular update using their update button but a tab popped up saying " an error occurred in the application". Then it lists a load of jargon on the general tab such as - Windows Service Pack 2 build 2600; Ver 220.127.116.11; Exception No.1; Exception class - EAccess Violation - Anyone had this or know about it? Is it an uninstall then re-install & update?