Why is my downloading speed so slow (around 80kbs)

  Ernest922 17:29 09 Feb 2018

Basically today I went on speedtest.com and it shows that my internet speed should be around 8 mb/s however when I'm downloading (anything) I only get around 100 kb/s and it fluctuates from 12 kb/s to 600 kb/s and drops back down immediately and the speed never goes over 1 mb/s. I've tried everything to fix it and the speed is still so slow. Please send some help. Thanks. In addition, I downloaded an app called iolo system mechanic to clean my laptop don't know if that has something to do with this slow speed or not. Thanks

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