Issues with internet connection.

  Mark Tesh 21:22 18 Jan 2019
Locked

Hello everyone,

If anyone could help me with, that would be great. My question is, I have recently started playing pc games, on the WiFi connection I get really laggy online gameplay. I’ve been in to my hub settings, split the dual band and the wireless channels to no avail. In the end I have decided to do the smart thing and use an Ethernet cable. When completing speed tests via BT Wholesale, the speeds for the download look good! However, I still get the lagging in games, the main games I have noticed the problem is PUBG and BFV. anyone got any ideas?

Kind regards, Mark.

  Mark Tesh 12:34 19 Jan 2019

Honestly I can accept the fact that it doesn’t work very well on WiFi, I just can’t understand why the same issues happen on Ethernet. I work for Plusnet, so I know all the correct procedures to take in regards to the WiFi connectivity.

  martin mcginn 11:51 31 Jan 2019

Try this, hope it works:Reinstall network card drivers.If the same problem keeps reoccurring, you may need to try other methods below. click here

  wee eddie 12:17 31 Jan 2019

You say "the download speeds look good"

What are they?

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