WiFi connection to laptop tv

  Annamanning098 03:18 23 Jan 2018

We are with virgin media they recently installed a new modem router box that is working. I've checked on my laptop when plugged directly in to modem it works. The downstairs is working on and off. Upstairs my laptop won't connect to the internet and I'm cant get Netflix on the tv. I brought a TP link a year or two ago and connected cables from TP link to tv and laptop no problems a bit slow occasionally and some connection issues. Not sure what problem is or what to do or buy. Novice at technology.

  Fruit Bat /\0/\ 21:07 23 Jan 2018

CAn you find the wireless connection with your phone or laptop?

Sounds as if the Wireless is not switched on in the router.

  Menzie 22:11 23 Jan 2018

If Virgin changed your router and these devices we're connecting wirelessly then chances are your network has changed.

Connect the devices to the new network with what I imagine to be new passwords and all should be well.

If the TP-Link is a network extender it will also need the new wireless credentials to function.

  Menzie 22:13 23 Jan 2018

That should be were, not "we're."

  Annamanning098 00:10 24 Jan 2018

Problem solved just pressed button on router and tp link. Thanks for the advice.

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