Home Forums Digital Home & Smartphones Help An unexpected Text Message from -EE- Forum Rules | Contact Forum Editor | Report a Post An unexpected Text Message from -EE- Aitchbee 19:05 16 Oct 2018 Locked Answered " We have updated some of your settings. To make sure you can continue using your phone and services, please restart your phone now " I got the above text message on my Virgin mobile this evening. Is it a scam? lotvic 22:37 16 Oct 2018 Answer Thread about it on Virgin Media community click here Aitchbee 09:28 17 Oct 2018 Thanks for the link, lotvic. Sounds like your all using the old red SIM's running on the EE network and EE have changed their network configuration, so the new configuration wants to download on your phone's?. I did a restart and all seems ok. Will checkout my phone's usuage/status on the Virgin website later. This thread is now locked and can not be replied to.