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Transfer of info using Smart Switch problems

  compumac 13:57 27 May 2020

I have used Smart switch in the past to transfer detail from old phone to new phone quite successfully - but not this time.

Using Smart Switch all information was transferred from old Samsung phone to new Samsung phone. Android Auto (connects to car radio) was on the old phone but does not show as an app on the new phone.

If, on the new phone I go into Settings/Apps you can see Android entry there showing installed with the only options being “Disable” or “Force Stop”.

I thought that there being a problem with accessing the Android Auto app that I would just remove it and then re-install but there is no option to do that.

Any suggestions as to how to resolve this?

  compumac 08:12 29 May 2020

Anyone at all?

  compumac 14:36 29 May 2020

Andoid Auto would no be on your phone unless you installed it. It is not apart of anything else.

Android Auto was an app installed on the old phone by myself and whereas all of the other apps that were transferred from the old phone this one does not

  compumac 15:06 29 May 2020

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