Customer Care Team
Call 0870 242 0303
Open from 9am to 6pm Monday to Saturday. All calls charged at National Rate
Notebook Support 9am to 5pm Weekdays
For Frequently Asked Questions and to e-mail us click here
For more Samsung Service options - click here
Type Samsung E350 in Google - takes you to the E350 Page and link for FAQ
If you had a Sony ericsson I could have helped more.