Samsung TV - Programme Guide Selfscrolling

  SamWoodfield 21:23 26 Mar 2018
Locked

Hi. I have a Samsung Smart TV (model UE40ku6400u) that's about 18 months old. I'm the last few days the infrared sensor light has started flashing constantly, it is unresponsive to the remote most of the time (we've changed all batteries etc) and if we do manage to get into the programme guide, the programme selection icon scrolls up of its own accord very quickly. It also brings up the source menu randomly during programmes. Has anyone had a similar problem or know what's causing this so we can work out how to fix it?

  Fruit Bat /\0/\ 12:00 27 Mar 2018

I suggest you try a factory reset on the TV

click here

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