Router keeps needing to be rebooted

  TOFF 09:10 13 Dec 2018

I have a BT Smart hub 6 router and a Linksys Velop Triband mesh system. The wireless on my router is switched off and the wireless signal is emitted by the mesh system. Nothing is normally connected by Ethernet cable to the router except the mesh system.

I have noticed the speed dropping at various times during the day and have had to reboot the router to restore a better speed. A good download speed for me is 16mbps (1mbps upload) but it often sinks to 1mbps or worse.

To test if it was the mesh system at fault, I connected my desktop PC by Ethernet cable directly to the router. I still had speed drops with no internet connection messages in my PC’s browser despite a blue light on the router. I can only conclude it’s the router which is at fault. It has the latest firmware so I’m not sure what else to do. BT help are no use for this. I haven’t done a factory reset recently but have done it twice in the past couple of months.

Any advice gratefully accepted.

  wee eddie 10:18 13 Dec 2018

Duplicate Post. Do not Post in this one TE Told

Post in Tech Helproom

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

Huawei P30 Pro review: hands-on

Inside the redesign of the world's largest computer games platform, Steam

Apple TV Plus streaming service launch, release date and price

Huawei P30 et P30 Pro : date de sortie, prix et fiches techniques