Recovering all data from a phone.

  bumpkin 20:50 09 Apr 2018

Hi all, my daughters Galaxy S6 is failing to charge properly but it will last for a while. Her contract is with Vodaphone and expires in 2 or 3 weeks and she does not wish to renew it (endless problems) so wants a new phone and new contract from a different company.

Her concern is that unless she acts quickly she may lose all her photos and messages on her existing phone or not be able to tranfer them to the new phone.

Any suggestions please.

  Fruit Bat /\0/\ 21:14 09 Apr 2018

connect to PC /laptop and copy both main memory and SD card to a folder on the hard drive.

  mrcalif 21:28 09 Apr 2018

No Memory Card in an Galaxy S6. Assuming a new Samsung device.

Samsung Smart Switch

  lotvic 22:48 09 Apr 2018

Transfer files between computer and Samsung Galaxy S6 edge phone, step by step with screenshots (hover cursor over red text in the instructions to see the screenshot) click here

  Forum Editor 22:50 09 Apr 2018

Moved to Digital Home and Smartphones help from Speakers Corner.

  Fabuwrap 12:58 28 Apr 2018

As for media files you can take backup on G drive as well. I would recommend you to consult with nearest tech savvy person, if the data is important.

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