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Phone Slowing Down Really Badly

  axizzz. 22:34 13 Jan 2020

my phone started slowing down so bad today that i could barely unlock it. now the touch screen and button have completely died. the phone works just fine though, plugged it in and the screen lit up. any help?

  wee eddie 23:21 13 Jan 2020

Could you tell us what type of Phone you have and how old it is?

  Sammy Clarkson 13:26 21 Jan 2020

First, remove the momory card if you have any inserted. Sometimes, when the memory card is full, it makes it harder for the phone to load.

If this doesn't work, check to see if you have any backgroud apps.

What I usually do when my phone starts slowing is that, I backup all important contacts to the cloud or connect my phone to the PC suite and backup. Then I do a factory reset. I do this at least once every 3 months.

  axizzz. 18:36 21 Jan 2020

phone is j7 2017

  Zolee8269 12:27 23 Jan 2020

did you tried factory reset?

  retrotech 00:07 30 Jan 2020

Factory reset will solve your problems, but will delete everything on your phone.

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