oneplus 5 smartphone bought from Tomtop

  Mitchell Mitchell 16:04 14 Mar 2018

Anyone had any dealings with the chinese company Tomtop, i bought a oneplus 5 last august and the phone basically crashed while i was using it and even though it was still under warranty/ guarantee Tomtop have failed to come up with any solution, to the point where they dont even return any comments to emails i have sent them

  Forum Editor 22:37 14 Mar 2018

I'm afraid you are just one of thousands of people who have learned the hard way that cheap isn't necessarily cheap in the long run. This Chinese company has a wide reputation for selling shoddy or fake goods.

And there's absolutely nothing you can do about it.

  mole44 05:06 16 Mar 2018

Concur with FE, do people never learn at on of our local Saturday markets they are selling DR Dre headphones for £4.99 i assume it's either bulk purchase or counterfeit i'll leave you to decide.Mind saying that i ordered of amazon a camera steady that turned out as a counterfeit, i told the vendor who refunded my money in full and yes i informed amazon as well.

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