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Multicoloured dots completely filling screen

  Esther Allberry 14:54 19 Jun 2020

Yesterday I was using my laptop (HP) when the screen disappeard and this multicoloured page appeared in it's place. It's not lines or barcodes, it seems more like dots. It came and went and I was able to move my mouse and where I was trying to enter my password it was still typing in the background (I could see that when the screen came back). So the screen had not frozen. I restarted the laptop and it seemed to have settled down. The same issue cam back today, I'm worried this may just get worse now or is about to go completely.

Any advice or help would be much appreciated

Here is a video I shared of the issue:

  wee eddie 16:08 19 Jun 2020

Could you tell us which HP laptop you have, and the Security software you run on a regular basis?

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