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Messenger chat heads problem

  gazmix 15:36 14 Apr 2017
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Hi Using Xperia z3 compact and I need chat heads for family use but since yesterday it's stopped working. It's turned on in notifications, I've uninstalled and reinstalled and still the same. To get messages I click on messenger app and they aren't there until the top of app homescreen it says 'waiting for network' then connected then the messages appear in the list but not in chat heads. I have to open the app for them to download. Help appreciated

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