lock symbol on samsung phone

  curlyboy 16:01 07 Mar 2016

Hi there, wife has samsung galaxy ace 4,when she receives a call a lock symbol appears, it says double tap which she does and then cuts the caller off. How can we get rid of it, we have looked in asscebilities.

  Govan1x 13:00 08 Mar 2016

I just got an old one from my daughter and when the phone rings tapping the green button does nothing I have to press the button at the bottom to answer calls.

All I can say is to open the lock symbol on mine you either have to swipe from the right or the left.

  Govan1x 13:09 08 Mar 2016

Not sure if this will help or not it is for turning off the lock screen.

Click Here

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