How to resolve Whatsapp 'Media no longer available

  Itells 23:44 13 Aug 2018

I had to format Mobile 1. To backup the media, I WhatsApp-ed it to Mobile 2, but didn't download it in Mobile 2 at the time. Now I have erased the media from Mobile 1. But when I try to download it in Mobile 2, error message 'The media is no longer available. Please ask ^ to send it again' is displayed. Is there a way to recover my media. It is very important.

  Guest 1234512757 07:29 14 Aug 2018

have you had a backup in your cloud?

  CecicliaGarcia 08:35 15 Aug 2018

Few solutions to get back deleted media file on a phone. Solution 1: restore from previous backup files. (backup on computer or Cloud account) Solution 2: restore from recovery software,. (no backup before)

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