So someone with a btinternet email address mailed me to my Gmail with attachments and it's never arrived. They sent it to my Hotmail and it did arrive so I forwarded it from Hotmail to Gmail..
Any help on why it couldn't be sent from. Btinternet to Gmail?.
If you have "Smart Tabs" enabled then the email may have been diverted into one of the following tabs: - Social, promotions, Updates or Forums. You will not see these tabs unless you click on "More", on the left hand side, which will reveal these tabs. Have a look in these to see if your email is in there. I found 10 emails in the Forums tab which were 4 months old. To stop this happening I went into "Settings" then selected the "Inbox" tab and in the "Categories" section I unticked all but the "Primary" radio button. Now all mail goes into my Inbox so I can be sure I am not missing any. If it ain't there then it's in Spam or it didn't arrive.
Your ability to do the biz is not in doubt but, if he is sending to an incorrectly written address, it won't get to you.
I'll give you an example that I had with my sister who complained that I was not responding to the emails she had sent.
my email address is 'aaa[email protected]'. Unfortunately the '' between the a's and the b's is hidden by the line beneath them when the address is printed in blue and she I believe the was sending the emails to 'aaa [email protected]
Such a simple error but, of course, the mails did not get through.