julius44 18:17 13 Sep 2017

Hello and good evening to you all. I have a Samsung Galaxy s8 plus handset. I have had no issues with it whatsoever up until a few days ago. Anytime I go into the gallery app on my handset I get the following message: VISIONCLOUD AGENT HAS STOPPED. And then the my gallery app just crashes. Hence my gallery app is becoming unusable....I have read on some forums that dropbox is the issue but I do not have drop box on my handset. Any help or solutions would be very, very much appreciated!!

This is a very frustrating issue for me. Jules

  Forum Editor 09:58 16 Sep 2017

You can usually fix this problem by doing a factory reset.

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