Calling International & receive message "no routes found" HELP!

  MissImpossible 14:35 04 Jul 2014

So I need to ring the passport office in England on a 0300 number from France and when I call it using a international calling card on my mobile It doesn't ring it just goes straight to a message saying "no routes found"

On other websites people are saying its because the phone lines are full, but I've tried calling a thousand times with no change. Its very urgent that I get in contact with these people.

Is it possible that its the phone card I am using? Should I try and buy Skype credit and use them? Its INCREDIBLY frustrating and I have no idea what to do. PLEASE HELP! Thanks in advance :)

  lotvic 10:05 06 Jul 2014

There is backlog. The advice line 0300 doesn't seem too good according to a mumsnet post Wed 14-May-14 20:57:45 (last on on thread) ClickHere

Try emailing them on the form on Passport Website Clickhere

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