battery dropping down by 1% every minute need help

  Modestas Mazonas 19:55 16 May 2019
Locked

Hello, I have bought brand new homtom ht16 smartphone, it runs on android 6. when it is on a standby mode battery keeps well (it only drops by no more than 20% during the 24h), but when the cellphone is awake (even if Im not using any software or programs) the battery is dropping down by 1% every single minute. literally. what could be the problem?

  Modestas Mazonas 20:57 16 May 2019

Solved. Just performed hard reset {recovery] and it solved the problem.

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