android system updates. HTC one m8

  notfondajane 22:49 03 Feb 2016
Locked

I have a HTC one m8, I get notification of a system update available, but when I try to download I get an error message telling me it can't be downloaded because iam running a modified version of the software. HTC tells me it's because my phone is a global issue phone. Is there anything I can do? Any help would be appreciated

  Forum Editor 16:35 06 Feb 2016

I am not familiar with the term 'global issue phone', did HTC elaborate at all - did you ask them what you should do?

How did you obtain the phone?

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