I use PCW frequently: I have been hoping to get hold of someones juicy information but none has come my way yet.
Seriously: We all use suppliers that we do not entirely trust and some times everyones slips up. Have you never slipped that punnet of strawberries onto the scales, just to check if it really weighs 454gms.
Generally they offer a good service to thousands of people. They have aspects that need tightening up, but it does not mean that they are crooks.
I'm with Gandalf. On balance