I would like to know what to look for in the Antivirus is Free, what I mean is when I look for and Antivirus to protect my computer how to make sure that it's 100% free of charge! I have taken ScanGuard it was free to download and me I email the company to ask them if it (ScanGuard) was free they replied that it all depend on how hard it is to fix the problem so then I decided to delete it...this is why I want to know how to make sure I'm making the right decision so I won't have a bad surprise!
Most free AV companies provide both the free and a paid for AV.
The big difference is the cost of them doing any recovery for you should one slip through. The paid one is also usually an "insurance" that will go towards paying for the recovery.
The free one will not include any recovery costs and therefore you would have to pay on a time per hour basis on top of a basic fee. They DO have to make some money somehow!!
In the companies I have worked at, if a virus gets past the Anti-Virus product that is installed then the company that made that product have provided resources to assist with the recovery from the damage caused.
It helps them to understand the virus better and keeps the customer happy.
"The paid one is also usually an "insurance" that will go towards paying for the recovery. The free one will not include any recovery costs and therefore you would have to pay on a time per hour basis on top of a basic fee."
That's a new one on me. Like lotvic, I have never heard of an anti-virus software company providing resources to help with virus damage. If they did that, they would be inundated with claims.
Care to mention which anti virus companies you're referring to?