What's wrong with the printer?

  PepperEvans 00:31 13 Nov 2009

I tried to post this earlier but to no avail.

My mom sent me a brand new printer but it's not working. She's not big on computers and printers so she doesn't know where the problem stemmed from. Should I look into changing the a href="click here">printer ink cartridges /a>?

  mole44 04:23 13 Nov 2009

Have you installed the correct drivers for your pc,you could also try a couple of new ink cartridges.failing that has anyone else any ideas

  BRYNIT 08:31 13 Nov 2009

When you say it's not working what do you mean?

If it does not print have you taken the plastic tape off the print head before inserting into printer.

More information on the problem would help.

  Kevscar1 08:31 13 Nov 2009

Have you opened it up and taken the inside tabs out.
What exactly happens do the cartridges move . If so try taking them out and reseating them.

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