Ulead - Do they answer there emails?

  Patched 16:23 24 Jan 2003
Locked

Has anyone had difficulties making contact with Ulead? I have contacted them on numerous occasions through their web site over the last few weeks but to date have not had a reply.

Does anyone have a direct email address for them or a telephone number.

Your assistance would be appreciated.

Regards

Len

  Forum Editor 16:38 24 Jan 2003

are usually pretty good at answering email enquiries, but there's always the exception to the rule.

If you have a problem with a particular Ulead application maybe we can help?

  fudge 13:38 25 Jan 2003

They don't have a UK phone number for tech. help but I've found them pretty efficient on the few occcasions I've emailed them.

  kuhbler 19:30 25 Jan 2003

I phoned them up a while back to ask some questions about Videostudio. The woman I spoke to was very helpful and knowledgeable.

I don't know a number to call from the UK, but I used 1-310-896-6391 I think.

  vinnyT 13:56 26 Jan 2003

Maybe this won't help, but if you have a prob with any of their sware, have you tried their website forum at click here

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