Troubles with Norton Security downloads

  kirkietoo 12:36 06 Nov 2003

Is anyone else having trouble with downloading Norton Antivirus programmes?

I downloaded one, which kept on asking me to activate the system each time I logged on. I wrote to Norton to complain, beyond an automatic response, nothing. Rang the number they suggested, no help either, but they gave me the name of the firm in England who deal with Norton Systems, wrote to them, nothing either.

As I have exceeded the amount of times I can activate the system, it has now refused to work at all.

Result I have paid for a faulty system and can get no reply let along redress from Norton.

Any other sufferers out there>


  Gaz 25 18:52 06 Nov 2003

Ohhhhh. Sorry to hear that. Seems Nortons Product activation is rubbish.

I have had several problems with Norton, yet there software is good, but not reliable.

I run Panda Antivirus: click here far more reliable.

Either that or Nortn 2003 is ok.

  Gaz 25 18:57 06 Nov 2003

I had once an unbootable system because of norton.

  christmascracker 19:46 06 Nov 2003

click here

Have a read here

  gold 47 19:56 06 Nov 2003

Change to AVG or Panda

  kirkietoo 17:07 12 Nov 2003

This is from Kirkietoo again.

One week further on, I have still had no answer from Norton.

Does anyone know if these is any phone number or any email address to do with Norton, where you can get some answer from them, not just an automatic answer, which tells you nothing.

My antivirus system, Norton 2004, sometimes works, even though I still have to activate it each time, and sometimes not. I appear to have no redress at all.

Thank you for the suggestion of using AVG or Panda, I may well do so, but I am still left with the problem that I have paid £40 to Norton for a download, which is faulty and which I can't get a refund on.


  NORFOLK SPARKY 23:16 12 Nov 2003

SORRY TO HEAR OF YOUR PROBLEM opps sorry about capitals!A phone no in manual that came with my 2002 anti virus is (44) 20 7616 5813 address is Symantec ltd
Customer Service Centre
po Box 5689
Dublin 15
hope this may be of help

  Andsome 08:39 13 Nov 2003

This thread is now locked and can not be replied to.

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