I have just had my new pc delivered afteragonising calls to tiny.com ,after setting up i realise I can only get supanet isp which I have had to subscribe to,I understand that if I ring Tiny they will tell me how to get supanet dial up from my PC but quite frankly I dont really want to ring Tiny up one one time as I have had untold telephone conversations with them and cut off more times than I care to remember.I have been with AOL for 6 years and would like to continue with them .Can anyone please help me get rid of this Supanet so I can install AOL I have even resorted to buying an external modem as I was told this would work but it dosent or perhaps I am installing wrongly.HELP
The only way to get rid of it is by calling them. If I remember correctly it is a two part process. The first bit you have to do yourself and the second bit with their help. I think they have to give you a code to remove it. When I find the article in a recent comp. mag. I'll post here.
There was a thread about this problem some time ago, unfortunately, a search has not found it. In essence it said you don't have to stick with Supanet. If you contact the Time/Tiny rep on this forum (which is now Daniel Warren) he will tell you how to overcome it. He can be contacted at [email protected] or alternatively maybe he would like to make a comment on the Forum?
If you follow the instructions given by Gandalf then you should be able to change your ISP with no bother. Useing this procedure I have switched my daughters and sons computers over from Supanet to Blueyonder. As Gandalf says with a bit of patience you can do it in about 10 minutes.