Time Representative

  nodrog2 20:46 07 Oct 2003

Has anyone from Time made their presence known on this forum yet following the departure of Chris?

  Mango Grummit 21:07 07 Oct 2003

Give him chance to find his office and settle in a bit. It's a difficult thing, taking over a job like this one must be.

  nodrog2 21:25 07 Oct 2003

How long do you think I should give him/her?

  Djohn 21:32 07 Oct 2003

I wouldn't be surprised if you got a reply by tomorrow, Thursday at the latest. j.

  Mango Grummit 22:30 07 Oct 2003

You got some inside information j?

Relative of yours perhaps?


  Forum Editor 22:35 07 Oct 2003

Do you have a problem?

  nodrog2 08:24 08 Oct 2003

Forum Editor - yes, unfortunately I do have a problem and attempts to gain a response from Time through the normal channels have failed.

My difficulty is that I recently sent my Tower Unit back to Time for repair under warranty and it was eventually returned with a new motherboard installed.

The problem is that the old motherboard contained 256MB of RAM whereas the replacement only has 128MB.

The matter is slightly complicated by the fact that the processor on the new motherboard is now 1700 megahertz whereas the old processor was only 900 megahertz.

While I am extremely happy that my processor speed has been upgraded at no charge, I cannot subscribe to the view that I had to lose part of my system specification (in this case 128MB of RAM) as some sort of "trade off" for the upgrade.

I sent my processor to Time with 256MB of RAM, surely I am entitled to expect it to be returned in that same state?

  Jester2K II 09:52 08 Oct 2003
  mikef. 18:01 08 Oct 2003

Chris left an alrenative contact here click here

  mikef. 18:02 08 Oct 2003

Alternative........ DOH really must proof read before posting.

  nodrog2 21:36 08 Oct 2003

I have just sent an e-mail to the address that Chris provided. It will be interesting to see if his successor at Time can match the high standards of service which Chris provided to members of this forum.

I'll provide an update on the problem if/when I receive a response from Time.

This thread is now locked and can not be replied to.

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