Still great value for money.....?

  Stuartli 08:55 22 Sep 2003

Today's early e-mails included one from Tiscali, whose Tiscali 50 service I have used since it took over from WorldOnline.

It didn't contain happy news - the cost of the service for 50 hours' internet use per month at any time is going up from £7.99 to £9.99 from October 16th.

Tiscali (surprise, surprise) describes Tiscali 50 as still offering good value for money - I beg to disagree, especially as its own AnyTime service provides 150 unlimited hours access for just £5 more and an additional £5 the speed of broadband at £19.99.

What makes it even more galling is that when I first joined WorldOnline it was because of what was the bargain of the ISP world.

For just £14.99 a month WorldOnline provided 24/7 internet access, lower cost telephone calls and even included the BT monthly line renal charge of £9.27.

So, for just £5.72 a month I had the luxury of 24/7 internet access.

But, when Tiscali took over, it soon switched me unrequested to the Tiscali 50 service at £5.99 monthly; about 18 months ago it rose to £7.99 and now comes the latest price hike.

Some forum members have suggested that ever increasing dialup ISP charges are designed to persuade us to switch to broadband - I'm now beginning to wonder if this is so.

A 100 per cent increase in Tiscali 50 charges in under two years would appear to back up such a claim.

What is even more annoying is that dialup offers precisely the service I require for my type of personal surfing.

Broadband would obviously be great speed wise, but there would be no real personal benefits.

Any particularly large download needed is undertaken by my son, who does have broadband - all I do is add my requirements to his personal website downloads panel list and he delivers them a day or so later housed on a CD-RW disk.

  Stuartli 12:33 22 Sep 2003

As my son is an IT support specialist for one of the country's biggest employers and has wireless networked his entire house, has his own website and a server, I'm sure that he would very kindly have added my computer to his sytem if we lived in the same house.....:-)

Further to above and Tiscali's claim about "value for money" for Tiscali 50, it overlooks the fact that its unrestricted midweek DayTime 8am to 6pm service costs just £4.99 and the Monday to Sunday version £7.99.

That, according to my mental arithmetic, adds up to far more than 50 hours a month for £9.99 even if it is a 24/7 coverage for up to 50 hours....:-)

I have a friend who runs a business and is also on Tiscali 50 - he's just worked out within nanoseconds that it will be half the price for the Monday to Friday service at £4.99 and without suffering in the slightest!

  [email protected] 14:11 22 Sep 2003

I`m on the same deal with Tiscali and am also a bit hacked off about this latest attempt to move us all to broadband, I cant get broadband where I live which makes it all the more annoying.

It may be time to look for a new ISP - perhaps one which rewards loyalty.

  Stuartli 14:31 22 Sep 2003

Please explain this comment.

  [email protected] 15:04 22 Sep 2003

Well spotted -pops-

Says a lot about you though :-)

  Stuartli 18:23 22 Sep 2003

Get it now - and to think I used to be a evening newspaper sub-editor for some years...

I've decided that my best bet is probably to take up Tiscali's DayTime Extra service with full Internet access from 8am to 6pm Monday to Sunday.

That's 56 hours a week, six more than a month with Tiscali 50(!) for my current rate of £7.99, and use my second ISP, which is on a PAYG basis, for any time spent online outside these hours.

  spuds 19:57 22 Sep 2003

There is so many schemes going on nowadays, that when you think you have the 'betta buy' something else comes along and shatters your dreams.

Have you noticed how all the ISP's seem to establish the same prices for similar services.One decides on £29.99 and others follow suit. Talk about competition!.

  Stuartli 01:15 23 Sep 2003

We're talking dialup here....:-)

Best broadband bet is Pipex - top ISP for many years for business and home users,; cost of just over £22 for broadband and the support and expertise to match anyone in the UK.

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