Shopping on line,Amazon& EBuyers return policies .

  spuds 15:37 10 Jul 2004

If the items were faulty on arrival and proved 'not fit for the purpose'within the terms of the Sales of Goods Act and the Distance Selling Act, then I would make a claim against the retailers for your out of pocket expences.

According to the OFT: If the goods are not what you ordered or the goods are faulty. Then you are entitled to a full refund- and the trader pays the cost of return. If the trader asks you to return the goods in a certain way, then it is their responsibility to cover that cost.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Samsung Galaxy Book 2: Release date, price and specs

This First Man soundtrack vinyl cover art is exquisitely composed

How to watch Apple’s October 2018 iPad launch

Meilleurs VPN (2018)