retep888 13:01 19 Jan 2010

Anyone used them before and had any problem receiving goods?

Ordered some toners from them on the 11th and an email confirmed shipped on the 14th, should get them in 2-5 working days,fair enough ,but nothing comes and no reply to either phone or email.

Details of the company:
click here

Suite 4, 15 Main Drive,
East Lane Business Park,
East Lane,
Wembley, Middlesex
HA9 7NA, United Kingdom

Found this on the net click here

Time to file a dispute ?(I paid with Paypal,don't want to leave my card details to a company not familiar wth)

  OTT_B 13:48 19 Jan 2010

I've heard of them before, but only because they cropped up on a google search when I was looking to get some new ink for my deskjet.

Didn't use them in the end (my ink cartridges are still empty!). Will be interested to hear how you get on with them. Their prices seemed pretty reasonable.

  OTT_B 13:49 19 Jan 2010

Wouldn't Thursday 21st be 5 working days from the 14th Jan?

  retep888 13:59 19 Jan 2010

On their site ,2-5 working days applies from the time when you place the order. :-)

  retep888 13:45 23 Jan 2010

Nothing came,no reply to emails and don't even pick up the phone(order hotline).

No other alternative but filed a dispute against the company.

  retep888 10:21 03 Feb 2010

Finally received my toners but after more than 3 weeks and Paypal intervened.

It does worry people when the vendor did not reply to emails and even the order hotline number,don't think I'll ever use them again nor recommend them to all my contacts.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Huawei MateBook X Pro review

8 digital brands that designed custom typefaces to save millions

How to speed up a slow Mac

Comment résoudre des problèmes d’impressions ?