Are you talking about Fujitsu or the company you`re buying from? Fujitsu is OK. Their website offers all the usual tech advice and driver downloads. To be honest I`ve never had to phone them because nothing has gone awry with the laptop.
Dell XPS 13 9370 (2018) review
No need to scan sketches into your computer with Moleskine's new smart pen
WWDC history: Apple's product launches since 2005
Comment importer des contacts d’un iPhone à un autre iPhone ?