Praise for AOpen

  User-7A745D18-AA77-4264-9D17E76CC8A1664E 12:39 14 Oct 2003

Following difficulties with a new AOpen motherboard, I emailed technical support late yesterday evening.

Although I had managed to overcome the problem myself, I was pleasantly surprised to have a response from AOpen early this morning.

What a refreshing change.

In cases like this, it is often worth sending a e-mail back thanking the company for its prompt service. Ii would imagine that most technical support staff have to deal with a continuous stream of irate and hostile customers, so a simple thank you may make their day.

Had already done so, ELECTRON99.

People are sometimes very quick to be critical so it doesn't do any harm to give praise where it's due.

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