Plus Net broadband fiasco

  Bansaw 19:18 23 Apr 2006

I just tried to cancel my Plus Net broadband package.

When I singed up the telesales guy said clearly that if I was to cancel within the period of the one year, then all I would have to pay would be cost of the modem. Thats all.
I made sure I asked that question because I knew I was just wanting 5 months or so.

Now I get an email from them saying I have to pay £149 to cancel which is payment to end of year.

Anyone have any advice, or has similar experience?


  Stuartli 19:23 23 Apr 2006

It would be difficult to prove...

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