PC World refusing to give me an exchange

  spuds 16:51 20 May 2012

You may think that you do not need a receipt, but you would need proof of purchase, and this could well be a credit/debit or voucher card statement.

If the manufacturer have provided an extra warranty, they may also require 'proof of purchase', which could perhaps have been registration at time of purchase, or the retailer receipt. Perhaps you could try contacting them for help, because some manufacturer's can be very helpful with goodwill gestures?.

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