O2 mobile

  the kopite 23:14 18 Feb 2005

Hi 4 years ago I took a contract out with o2 which was suppose to be 200 free mins and 50 free text,es. For 9 months I have recived no free text,es and O2 state I never had any in the first place and despite numerous phone calls will not reinstate any free text messages any idea which way to go please as contacting O2 is just a waste of time thanks kopite

  the kopite 09:35 19 Feb 2005


  bfoc 09:55 19 Feb 2005

Had a major problem with O2.

The details of it are in this thread:
click here

I found the following service really useful:
O2 Complaint Resolution Service 0113 388 6159 (8:30pm-4pm Mon-Fri.

Hope this helps, and that we show some proper form in the CL this week!

  spuds 15:04 19 Feb 2005

I also had problems with o2 [Cellnet]. Eventually the problem was solved via Ofcom's intervention.

Still not happy with some of their small print regarding all their different packages and varied conditions.

  the kopite 19:08 19 Feb 2005

bfoc spuds thanks for your imput and the link will get in touch with ofcom monday as o2 is just a waste of time contacting thanks kopite

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