Do what we did, go over to Sky instead. We got fed up with the onscreen guide only showing the next program due to start (therefore we couldn't set it to record in advance !!). Also the picture dropping out and the fact that, for the same price we have about 30 more channels. I'm only with NTL for the BB now as the price was once the best value but with ADSL services offering 1MB speeds for £25/month it may be time to 'bite the bullet'.
Of course the BB speeds WILL be increasing for 'free' but I guess NTL or waiting for hell to freeze over first.