NTL Improving?

  Elrond 19:23 03 Mar 2003
Locked

I just want to say WOW about NTL, I have needed to get onto their technical support line twice in the past few days and after going thru the usual menus, as soon as the voice has told me I've been placed in the queue my call has been answered. My past experiences have seen 30minute waits.

  urban gorilla 19:44 03 Mar 2003

the time you rang didn't happen to be yesterday between 2 and 5pm when the whole country were glued to the box watching THE match was it?

  obbit 19:45 03 Mar 2003

NTL, i must say when they get it right they are brill, but when they pull off stunts like capping BB, oh no here we go again, and disguising the reasons why, then they fall down badly

  oresome 19:46 03 Mar 2003

Perhaps everybody else carried out their threat to 'unsubscribe' following the BB capping and you're the only customer?

  urban gorilla 19:47 03 Mar 2003

ha ha .. maybe he was ringing to cancel too.

  he he :-) 20:10 03 Mar 2003

to join NTL because i've had loads recomendations from freinds who live in chorley but i live in coppull the village next to it and they havent cable so i am unlucky there :-(

  he he :-) 20:17 03 Mar 2003

sigh

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