I have decided it's time to upgrade my pc with a new graphics card,probably a Geforce 6800gt, which will also require a more powerful psu.
Having done quite a lot of searching I have found what I think would be the best deal at Novatech, click here, problem is I had never heard of them up until today so my query is - has anybody had any dealings with this company recently and can they be considered as reliable.I ask this question because I had a bad experience with a now defunct outfit and I lost what was to me a considerable amount of money,a situation which I can not afford to have happen again.
I've made about ten on-line purchases from Novatech over a period of four years or so. That fact alone speaks volumes as they have consistently provided a solid, reliable service with accurate item descriptions, good quality components and speedy delivery.
I haven't purchased one of their pre-built or pre-configured systems but I find their motherboard/CPU/RAM upgrade kits to be excellent value. Their graphics cards are also competively priced.
I had to RMA an item once, and it was quickly and efficiently dealt with, with a two day turn-round. I've not had to return an item for refund so I cannot comment on their attitude or speed in that respect.
Tech support is more than adequate even to the extent of one of their sales personnel calling me back when he couldn't answer a question I had about the compatibilty of a component once he had researched the query with their tech support people. And it was a 'good' answer.
I have purchased a number of items from Novatech, and they have always produced the goods at the price and delivery times expected.Would recommend this company without question,the same applies to Ebuyer.
I have used Novatech for about 7 years for everything from small components to complete systems. They are quick, reliable, competitively priced and very quality-conscious. I have no hesitation in recommending them.
I once had to return some memory to Novatec & I expected a long drawn out event getting a refund, however I got the refund within a week. I also had a snail mail invoice informing me of the refund. A good reason for me using them again I think.