Norton System Works

  woodt 17:36 17 Feb 2004

I have Norton System Works 2003 On my laptop and there are still 25 days to go before the subscription expires. When I run 'live update' most of the 'catalog files' are 'unavailable'. Would they suddenly become available again if I were to renew my subscription nearly a month early. Should I renew at all?

  [email protected] 19:00 17 Feb 2004

Doesnt sound like a subscription problem! I would drop thier support team a e-mail and try to resolve the problem.

  woodt 19:07 17 Feb 2004

[email protected], I tried that several days ago but got no response other than an acknowledgement of my email

  MichelleC 21:57 17 Feb 2004

I assume it's just the av that requires liveupdate (as anything else on NSW shouldn't). When it 'goes' it's difficult to rectify. You can try updating via Intelligent Updater or go to a free av like AVG.

  iscanut 12:43 19 Feb 2004

When I run LiveUpdate, I also note the dialogue re various catalogue files " not available ". However, I ignore these and let it get on with things. It always finds virus upddates and internet security updates and installs them anyway so i am always up to date ! My sub does not expire until Sept 04 ! In spite of this, it seems to work !

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