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  rickf 23:51 15 Jun 2003

The customer's contract is with the store in the first instance and not the manufacturer. In this case pCw has a contract with, say Epson, your supplier. By law the customer has every right to look to you to make good the fault/s of the merchandise within the limitations of the Sale of Goods Act and the Consumer Credit Act.If say the customer were to sue, it will be the store where he bought the goods and perhaps add the manufacturer as a 3rd party in his action.

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