spuds 19:26 01 Dec 2003

I ordered some items about a 10 days ago, and they arrived on the date stated, as per normal delivery. Ordered further items yesterday, and everything seemed normal.Confirmation stated that I would receive goods on Thursday.

There are two things that baffle me slightly by eBuyer. I sent an e'note requesting information about a product, and I was told that they cannot give any extra product information, only what is on their website.The second observation that I have made, is the calculation of item weight on delivery charges.My last order was for one software cd and a couple of USB mini hubs. The weight was calculated a over 20kgs with a surcharge included. 20 kgs seems a bit excessive.

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