Stuartli 08:40 16 Dec 2003

It's always worth trying your credit card company as, at the very least, it will almost certainly take the matter up with the firm concerned.

If it doesn't seem co-operative, casually mention the fact that there are dozens of offers of no interest on balance transfers, varying from six to nine months, available elsewhere...

The figure you mention of £100 isn't set in stone - some credit card companies have a figure as low as £50 which is far more useful to most people.

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