No response from Private Internet Access

  outjo 09:28 27 Apr 2017
Locked
Answered

I bought a subscription for VPN services from Private Internet Access (www.privateinternetaccess.com) and I paid by VISA card. The money was transfer by my bank to the said Private Internet Access. It is now 3 weeks and after numerous e-mails, I still got no answer from them. Every time when I made an inquiry I received an e-mail with the following “Your request (299730) has been received and is being reviewed by our support staff.” I mean it is 3 weeks ! Is this company closed ? or any other problem ?

  Govan1x 10:09 27 Apr 2017

Reviews some good some bad.

Click Here

  Forum Editor 17:12 27 Apr 2017
Answer

This company generally gets pretty good reviews. That said, three weeks is much to long to wait for a response.

What is the problem that you are trying to get resolved? We may be able to help.

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