6 weeks three days later, I'm still waiting return of a warranty repair Actiontec ADSL Wireless Modem Router purchased at the end of March 2003. I am seriously unimpressed with their quality of after sales customer care and will not purchase any hardware from them in the future. I'm sending a recorded delivery letter tomorrow to the directors as email responses are vague and unhelpful, giving them 7 days to return it repaired or a new replacement. It will be Small Claims Court thereafter if no satisfactory response. I have never had this sort of issue in the past when purchasing hardware from sources other than distance purchasing.