I purchased my computer back in February and it hasn't missed a beat, and I have around six of my family and friends who have purchased their machines and all are very happy. Only one has had a problem and that was with the power switch that was very sensative turning the computer on itself. This was reported to after sales and repaired in less than 24hours. All systems ordered and delivered within ten days. The good thing with nethighstreet is that you can de-spec your system, removing unwanted items.