On a program download once, I was given license number on the order receipt. I duly printed this out and proceeded with installing.
It would not accept the number, even after changing the B's to 8's. Whilst I was doing this, the confirmatory email with license code arrived which I checked and compared with the one I already had. The penny then dropped. The original was written in a sans serif font, the email in TNR. Several, but not all, of what I thought were figure 1's were letter I's.
I'v always thought that they should put letters in black ink and numbers in red and then you would know. But then maybe that might make life a bit too easy and you wold never get to talk to anyone in the forum.
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