Microland Addons

  db0967 18:05 11 Sep 2003

Anyone had any recent experience with Microland for buying a PC and/or support? Their 306 looks like jolly good value.

  duckers 19:40 11 Sep 2003

I was going to buy a load of compnents from them, then read their returns policy.. Very dodgy.
How to return a product

All items must be returned complete as sold with the box, cables, manuals, drivers etc., highlight the product(s) you are returning on the Delivery Note and include a full fault report. Please do not write as per conversation. Only these faults are tested for. You need to include a cheque for £15 for components (£10 test fee & £5 return postage) or £30 (£20 test fee & £10 return carriage) for a PC or base unit. This cheque will not be cashed if the goods are faulty, it covers our costs in dealing with non faulty product(s).

I didnt like the sound of this,, be very careful about after sales support, this is realistically why stuff costs a tenner more from your local PC store, because theyre good and will(normally) allow immediate returns.

  db0967 12:45 12 Sep 2003

Thanks Duckers. I'll have a close look at the small print.

  zoomer 13:28 12 Sep 2003

I have to say I have had cause to return goods on more than one ocasion to Microland and they replaced the goods quickly no problem.
The cheque bit was a bit off putting though......

  db0967 14:50 14 Sep 2003

Thanks Zoomer. Their Addons 306 Plus looks like such good value that I think I'll give them a try.

  anarchy4uk 22:20 14 Jul 2004

I've had good experiences with Microland.

* When stock - a printer - was unavailable, they provided a superior model

* I had some questions on a PC, they were extremely helpful and keen to solve the issue, which they did very quickly

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